Knowledge Transfer Workshop on Boilers

Roles in Knowledge Transfer

• Outline job descriptions for manager, mentor, and apprentice
• Articulate the benefits of being a better peer mentor
• Provide tips for how to be a successful apprentice
• Write goals that help guide the relationship and the work
• Conduct a brief kick-off meeting to set expectations and discuss a plan for moving forward

Managing Communication

• Cover practical communication techniques for staying in touch despite a very busy schedule
• Clarify how to communicate in ways that work best for the mentor’s busy schedule (email, open door, time of day, interruptions)
• Use brief status reports to track progress over time
• Provide practical advice on how to ask a well-thought-out, problem-solving question